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Online Learning Project Assistant 

Reports to: Director of Online Learning

Organization Summary
The Buck Institute for Education (BIE), a 501(c)(3) nonprofit organization headquartered in Northern California, is the industry leader in providing professional development and support services related to Project Based Learning (PBL). BIE creates, collects, and shares high-quality PBL tools and resources with K-12 teachers and leaders across the country. At BIE, we believe that all students—no matter where they live or what their background—should have access to quality PBL instruction to deepen their learning and achieve success in college, career, and life.  We seek to build a multi-talented staff who are passionate about equity in education. At the end of 2016, BIE launched an ambitious new strategic plan that provides a clear roadmap for ensuring equitable, consistent, and positive student outcomes while also creating the evidence base for further adoption of PBL.


Position Summary
The Project Assistant will work closely with the Director of Online Learning as well as internal and external personnel to help the Online Learning and Curriculum Teams bring new services and products to market as well as improve those offerings. This position will require several skills including project management, client support, and reporting. The Project Assistant will also help support product pilots, organize user feedback, uploading content to the Buck Institute for Education’s online learning platform, formatting and updating digital content, and supporting quality assurance.

In order to be successful, the Project Assistant will collaborate across organizations and stakeholder groups, including the Marketing Team, Curriculum Team, and the Online Learning Team. This position will help support service development and updates are effectively managed, delivered, and exceed expectations. The Project Assistant may also interface with and/or vendors and contract workers.


Responsibilities:

  • Work collaboratively with the project manager and team to maximize productivity
  • Organize and monitor schedules and see that deadlines are met
  • Coordinate efforts within the team and with outside consultants efficiently
  • Report updates verbally and in written form to management
  • Complete any necessary administrative tasks, such as research
  • Demonstrate commitment to clients’ needs
  • Maintain a database of product feedback
  • Perform Quality Assurance duties for online product and services
  • Publish new content to the online learning platform
  • Update and maintain content through the direction of the Online Learning and Curriculum Teams
  • Collaborate with the curriculum team, and other stakeholders, to help support online products and service offerings that are consistent with the organization’s standards and support a unified experience for BIE’s partners
  • Coordinate and communicate product management with stakeholders
  • Maintain project documentation, including user feedback
  • Other duties as assigned


Qualifications and Abilities:

  • Associate’s or bachelor’s degree. A degree in education or instructional design is preferred
  • 1-2 years of experience with online learning, learning management systems (LMS), content management, and community or social platforms
  • Exceptional communication and interpersonal skills
  • Keen attention to detail and an aptitude for problem solving
  • Able to proactively address potential issues
  • Demonstrated ability to successfully manage multiple priorities and tasks
  • Collaborative working style and team-player attitude and ability to work effectively with geographically distributed teams
  • Positive and encouraging attitude
  • Able to work independently
  • Highly motivated with a strong work ethic
  • Reliable, trustworthy, and committed to team’s success
  • Outstanding organizational skills
  • Teaching experience a plus
  • Ability to compose and edit HTML a plus
  • Previous office experience preferred
  • A belief that equity and inclusion is critical for our students and for the Buck Institute for Education
  • Fluent in using Excel, Powerpoint, Word and Google suite applications


Reporting & Relationships
The Online Learning Project Assistant reports to the Director of Online Learning. They will have critical collegial relationships with the Online Learning Manager and the Curriculum and Program Manager.


Location
The job is located in BIE headquarters in Novato, CA. The position will include some travel to key events and conferences.


Compensation / Benefits
This is a full-time non-exempt position with full health benefits (including medical, vision and dental), generous retirement contribution, life and disability insurance and an internet and cell phone stipend.  BIE offers a competitive salary (commensurate with experience) and a generous benefits package. BIE is a certified Marin County Green Business with a dog-friendly working environment.

We are actively seeking diverse candidates. Buck Institute for Education is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.


The Application Process
If you are interested in applying for this position, please submit your resume and a compelling cover letter to [email protected]. Please reference "Online Learning Project Assistant" in the subject line of your email.  BIE will contact you if there is a match between the job requirements and your skill set.

 

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Manager, Partner Engagement

Reports to: Senior Manager, Professional Services

Organization Summary
The Buck Institute for Education (BIE), a 501(c)(3) nonprofit organization headquartered in Northern California, is the industry leader in providing professional development and support services related to Project Based Learning (PBL). BIE creates, collects, and shares high-quality PBL tools and resources with K-12 teachers and leaders across the country. At BIE, we believe that all students—no matter where they live or what their background—should have access to quality PBL instruction to deepen their learning and achieve success in college, career, and life.  We seek to build a multi-talented staff who are passionate about equity in education. At the end of 2016, BIE launched an ambitious new strategic plan that provides a clear roadmap for ensuring equitable, consistent, and positive student outcomes while also creating the evidence base for further adoption of PBL.


Position Summary
An integral member of the Services Team, the Manager, Partner Engagement is responsible for managing, cultivating and supporting a growing pipeline of school and district leaders seeking to schedule high quality professional development for their teachers. This position will provide inbound sales expertise and pipeline management for the Services Team and larger organization. The Manager, Partner Engagement will also work collaboratively across the organization in support of organizational initiatives and projects in addition to internals and external events. 

Responsibilities:

  • Represent BIE by communicating, over phone and email, to incoming school and district leads about what products, online resources, and professional development are available in BIE’s suite of services.
  • Cultivate and manage pipeline of incoming requests, leads, and returning clients.
  • Ensure accurate service pipeline data in Salesforce.com, generating reports for forecasting, providing guidance and expertise to incoming data requests.
  • Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.
  • Manage relationships with internal stakeholders, working cross functionally with sales, finance, marketing, operations, and the district services team.
  • Other duties and projects as assigned.


Qualifications and Abilities:

  • Minimum Bachelor’s degree in related field.
  • At least two-years experience client management and/or sales experience; Experience in customer service, marketing and K-12 education, specifically public school district experience is strongly preferred.
  • Proven ability to close inbound sales inquiries, totaling $3 million plus in revenue within a complex contracting and procurement environment.
  • Excellent technical skills with MS Office (Word, PowerPoint, and Excel); experience with Salesforce.com or other CRM database, strongly preferred. 
  • Comfort in learning and teaching new technology platforms.
  • Exceptional organizational and multi-tasking skills.
  • Outstanding verbal, written and interpersonal communication skills. Ability to establish a rapport from cold calls to emails to in-person meetings.
  • An energetic self-starter who thrives in a fast-paced team environment.
  • A collaborator who enjoys working across teams to achieve a common goal.
  • A mission-driven individual who is excited about making an impact in schools around the world.
  • Travel time is required in this position. You can expect to travel at least 5% of the time, but the organization may need you to travel more or less depending on business necessity.


Reporting & Relationships:
The Manager, Partner Engagement reports to the Senior Manager, Professional Services. They will have critical collegial relationships across the BIE organization, including the Marketing Team, Finance Team, the Director of Partnership Development and the District Leadership team.


Location:
The job is located in BIE headquarters in Novato, CA. The position will include some travel to key events and conferences.


Compensation / Benefits
This is a full-time exempt position with full health benefits (including medical, vision and dental), generous retirement contribution, life and disability insurance and an internet and cell phone stipend.  BIE offers a competitive salary (commensurate with experience) and a generous benefits package. BIE is a certified Marin County Green Business with a dog-friendly working environment.

We are actively seeking diverse candidates. Buck Institute for Education is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.


The Application Process
If you are interested in applying for this position, please submit your resume and a compelling cover letter to [email protected] Please reference "Manager, Partner Engagement" in the subject line of your email.  BIE will contact you if there is a match between the job requirements and your skill set.

 

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